Category Archives: humor

Social Networking with a Schmear

In the past 10 years I have managed many social media projects – some even before that catch phrase was coined.  While every company seems to want to be on the various social networks, very few seem to grasp how and why

As they say – to cut to the chase:  Social Media is and should be social.  That may seem like an obvious statement but many campaigns seem to miss that point.  Here are some examples of Social Media Myth busting and one surprising example of social media done right.

  • Signing up people to like your product or service by giving them something

I was at the New York Auto show at the Javits Center this past Spring.  One auto company was giving away tee shirts if you “liked” their Facebook page.  They probably gave away 1000 tee shirts and got 1000 likes.  If their apparel budget permitted 1 million tee shirts, they perhaps could get 1 million likes. So what?

By the way, I got a tee shirt for “liking” them. I can’t even tell you what company it was or where I put my treasured prize.

Getting random people, who are fundamentally unconnected, with no interest in each other or even the product to join a social network, just to show you have “numbers” is a waste of time and money – except for the company that makes the tee-shirts, and supplies the models to hand them out. A quick estimate for that campaign would be $10K for a consultant to “produce” the marketing event, another $10K to produce the tee shirts and likely $5K in costs for contractors (models) to hand-out the tee-shirts.  That’s at least $25K spend on getting 1000 “likes”.  It would be better to have a website that says “like me”, and I will send you ten bucks.

How many times do you think any of these people visited the company’s Facebook page?  How many of their friends decided “Gee, I better like that page also?”  How much original user generated content was created because of this campaign?

As we say in NJ….Ugats!

  • Trying to create a great social network around boring content , is … boring,  unless its not.

Let me explain.  If you put up photos and comments about little Jimmy’s second grade music lesson it may be boring to the masses, but for the little Jimmy’s family it’s interesting and fun.  One picture can generate 20 comments in a family circle.   If you take that same picture and put it on a website that sells music lessons, will anyone comment or care?  Will family members share that link on their Facebook walls or Twitter rolls? Interest in content is contextual.  Members of a social network must be self-motivated to spread the word, comment, contribute and create the viral impact of social media.

An interesting example of social networking done correctly is a delicatessen in Newark New Jersey.  Hobby’s deli has been a family run Jewish restaurant since the invention of corned beef.  The real life Hobby’s experience includes fabulous food and even better “schmoozing” between the customers and especially with the two brothers who are the owners.  From the lunch time crowd of lawyers and politicians to the enthusiastic dinner hockey fans on their way to watch a game, Hobby’s provides social subsistence along with the knishes.

To take the Hobby’s experience and bring it to Facebook was not a guaranteed success.  The owners did not pay an “expert” thousands of dollars to help them with the project.   They applied their natural real-life social networking skills and put it on Facebook.  The formula is simple.  They comment on what is going on at the restaurant.  Who is having a birthday? Feeding the Ringling Brothers Elephants, a visit from a pro athlete, little contests between the two brothers, playing the role of a Leprechaun for the holiday celebrating the Patron Saint of Corned Beef – (St Patrick) and the ever-present Devils fans.    Within this content come mentions of the daily special and photos of the food.   While the latter elements are clearly advertising, they come across more in context of the overall Hobby’s narrative.

By taking what is already happening in real life and placing it in social media they have created a tempting morsel for a loyal clientele.  They have less than 1000 likes as of the writing of this blog, but I am sure that is not bothering Hobby’s.  The likes that they do have, really  like Hobby’s.  When their patrons comment, and they do it often, it spreads virally across Facebook.

Which one is a former NJ Devil?

Which one is a former NJ Devil?

To achieve their success they did not stand on the corner of Halsey Street and hand out sandwiches to random people just to get them to like their page.  The Facebook page is becoming a contextual meeting place for their patrons and obviously drives business.  It has the right ingredients: a consumer base that has something in common, content that they find interesting, a natural willingness to generate user comments and a real ROI for the business.  Win-Win-Win

I’m hungry now – time for a trip to Newark.

Link to Video of Chico Resch at Hobby’s (Click Here)

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Filed under advertising, Circus, Content, Corned Beef, facebook, Food, hockey, humor, mobile, mobile commerce, Newark, Rangers, social networking

My excellent iPad adventure in the land of Les Habitants

During the past couple of weeks I have been using an iPad and trying to figure out where it fits in my digital hierarchy.  For the record my technical stack includes an iMac , a  MacBook,  a netbook and, an HTC Droid Incredible and a Kindle.   While at home the iPad was a toy.  It was something to use while watching television.  Thus it was slightly more convenient than having a macbook or net book  for light browsing and email.  As a book reader it was much nicer than my Kindle (which I still like).  I installed the Kindle app on the iPad and read  a couple of books on it.   It was aggravating that movies that I can watch online easily with my Droid phone cannot be watched on the iPad due to the lack of Flash support.  When will we have an Android Pad?

The interesting part of my iPad experience came when I had a business trip last week.  Instead of taking my laptop I went cold turkey and just took the iPad as my second device, in addition to my Droid phone.  This decision shocked my colleagues, including the one who lent me the iPad to try out!

The iPad did well on the plane as I read the New York Times.  This was especially interesting since the person next to me had the paper version and lusted after my alternative format.  After finishing the Times, I read USA Today, played a couple of games and started to read one of the books I had downloaded via the Kindle app.

I could also imagine that the iPad would make a great personal Video device for longer flights.

At the business meeting I was the cool kid at the table.  After all, what do you really do with a laptop at a meeting? You browse the web, check email and possibly access a presentation.  Since I did not have a presentation to show, the later two were just fine.  For the record if you want to display a power point presentation on your iPad the easiest way is to upload it to Google Docs and then access it directly from the Web.   The iPad is really shines as a net connected device and thus using cloud services is the way to go.  If you don’t have Web access then converting the presentation to JPG images or video also works.  I also installed dropbox on the iPad and it worked great giving me access to my Cloud virtual drive.

The funny part of my day occurred as I was leaving to fly home.  My meeting was in Montreal and that day was also the first day of  iPad sales in Canada.  At an airport sports bar I was killing about an hour why reading on my iPad.  I attracted a crowd of very interested on lookers.  The waitress even brought her boss out to have a gander (Canadian Goose reference…)  Again, I was the cool kid.    This was similar to elementary kids who have their school lunch sandwiches cut on the diagonal, instead of squares.  (Or at least that is what I was told by my kids)

When I passed through Canadian security I was asked if   I had a laptop and I of course proudly proclaimed, no – I have an iPad.  At that point Ihad no less than 4 inspectors handling my device.  They made me turn it on for “security” reasons.  Once I had it on I demonstrated some apps and the book reader.  I was decl

ared safe.   It was a slow day in Montreal for air travel.  This had the makings of a real live Apple commercial.

Note to Steve Jobs:  Get that security tape and air it – great publicity.

When convinced that I no longer was a threat to Canadian airspace with my iPad, I proceeded to the gate.  The flight was an hour late and I began to read my book on the iPad.  Again I drew a crowd when a little kid pointed and yelled – Look DAD, that’s an iPad , cool! I was then obligated to give another demonstration and let some of my fellow passengers check it out.    Just when I was feeling my coolest someone asked me – “hey it looks cool, what does it do?”  All I could thing of was – “It will do whatever you want, once someone figures out what you want”

Understand ? Ehh?

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Filed under Apple, AT&T, cloud computing, Droid, Droid Incredible, Google, HTC, HTC Incredible, humor, Incredible, Incredible, iPad, iphone, Ipod, MAc, mobile, mobile advertising, Mobile Application Stores, mobile commerce, smart phone, Smartphone, social networking, Steve Jobs

Augmented Reality? Really?

I have tried over 100 apps on my new Super-Droid, the HTC Incredible.  One of the more interesting and  hyped areas is that of Augmented Reality.  Here is the  Wikipedia definition for AR –

Augmented reality (AR) `is a term for a live direct or indirect view of a physical real-world environment whose elements are augmented by virtual computer-generated imagery. It is related to a more general concept called mediated reality in which a view of reality is modified (possibly even diminished rather than augmented) by a computer. As a result, the technology functions by enhancing one’s current perception of reality.”

On my Droid, most AR applications are a mash-up of GPS, Google search, camera viewing, compass heading and overlay visuals.   The overlays are anything from tourist locations, buildings, roads, bars, restaurants, and of course Starbucks.   You look at your phone as the phone’s camera looks at the world and adds its own heads up display (HUD).

While these apps have an “Ubber-Cool” factor, AR does not yet seem to have found its mainstream raison d’être.  Its fun to show your friends and get them to say  -“ooo”, and “ah”, but then what?

Who is going to walk around holding their 4 inch screen in front of them while looking for something and following an arrow in their AR world?  All sorts of enhanced navigation programs, either for driving, walking, hiking or public transit already exist with great mapping displays.  The potential fro AR is likely huge in the future as the applications further develop.  But for now, it is early days.

If you want to try out AR for and judge for yourself here are 5 programs you can download for free on a Droid.

-Layar

A Legal Neighbor listed as a "Bar" - needs some work..

Layar  (get it –  LayAR) is an environment that permits others to development AR functionality on displays and maps. It is in essence an AR aggregation platform – an AR browser- that is mostly ad supported with some premium subscription services.  I can use my virtual Droid HUD to find everything from apartments, nearby Tweeters, Foursquare locations,  local wikipedia entries and even the weather.  Weather?  Yep – look through the HUD and see an AR cloud superimposed in your view with the temperature on it.  There is even a weather app for tornado warnings.   If you have to look through the phone to determine you are looking at a Tornado, its may be Darwin Award time.

A Landmark on Foursquare

Just because you can do something with technology does not mean you have to do it!  Similar to overall smartphone apps, let a million apps bloom and something good will happen.

Here is the web catalog of all Layar powered AR apps.

-Laser Level

The program superimposes perpendicular red “laser” lines in your HUD to help you straighten that picture you just hung.  The app works pretty good, but not really efficient for hanging pictures and I would still want my contractors to use a physical level.

-3D Compass

This app floats a compass and a map on your screen, along with speed and altitude.

Its fun to play with this app when I take NJ Transit into NYC.  For the record, the trains hit a top speed of around 60 mph, New York is east of New Jersey, and the train rarely gets airborne.

-Zagat NRU

This is a curious app that displays all Zagat rated venues within circular range bands, arranged by compass heading.  Its great to showpeople, but then what?  Okay gang lets go to this new Italian restaurant; we have to walk at 37.6 degrees  NNE for 1.5 km?

-NYC Wayfinder

Hold up your HUD display and it will point out subway entrances.  Does it also paint a target on your back and add a European carry-all to you, virtually?

The potential for AR applications exists and like any technology in its early phases, many potential uses will be explored.  What is amazing is how relatively easy it is to make this apps with the basic tools and capabilities of the Android (and yes, iPhone too)

What will the killer AR apps be?  I have two predictions for AR apps.

My first prediction is for massive multi-user, AR enhanced games.  Pick your favorite version of Human/Zombie, Capture the Flag, etc –   and have all the players be able to track each other in an AR enhanced world and even “shoot” each other and record “hits”, all in augmented reality.  This can take the collaborative gaming experience of the XBOX 360 and get everyone outside actually running around and exercising.  Just like kids did before computer games.  Ironic…..  Of course this is what he U.S. military does, for real. So who would be most motivated to fund and produce such an app?

Another interesting app, assuming the key development enabler of cheap AR viewing glasses will be virtual tours.  Instead of holding a small screen, view the AR world all the time?  I could easily see tourists using these to get around various venues and even have embedded virtual tour guides pointing out local areas of interest.  Imagine visiting the ancient Roman port of Caesarea in Israel and having your virtual guide enhance your view to show you what it really looked like 2000 years ago – virtually. For Real.

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Filed under Augmented Reality, Droid, Droid Incredible, E-Commerce, facebook, Google, HTC, HTC Incredible, humor, iphone, Ipod, mobile, mobile advertising, Mobile Application Stores, mobile commerce, mobile games, New York, reviews, social networking, Twitter, Verizon, wireless

What-If Historic Tweets?

Last week it was reported that Rep. Pete Hoekstra (R-Mich) Tweeted himself into the news by giving real time updates as he traveled to Iraq.   He was in a delegation led by House Minority Leader John A. Boehner , R-Ohio.    My blog on that topic is here.

In the same theme as this political Twitter blunder   Here is a view of  what world events could have been impacted by Twitter.

I decided to have some fun with “What-If?” Tweets?

Can you determine the senders of the following Tweets?  Some are easier than others?

Please submit your own versions of “What-If?” Tweets to the collection.

Should they stay or should they go? And what’s with those 9 plagues?
Sun high, Payni 26, 18th Dynasty, crackmummie

That’s it! Ten plagues – they leave tomorrow, and he used to be my BFF 😦
Moon high, Payni 26, 18th Dynasty, crackmummie

Screw this, I’m going to kick their a** at the water, lol!
Sun low, Payni 27, 18th Dynasty, crackmummie

Strange low tide? Time to take names! Here we go! brb!
Sun high, Payni 27, 18th Dynasty, crackmummie

WTF? what’s the deal with the sea coming back in?
Sun high, Payni 27, 18th Dynasty, crackmummie

OMGYG2BK!
Sun high, Payni 27, 18th Dynasty, crackmummie

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When will Ody let us out of this thing?
Day time, 1300BCE, olympusnet

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They still believe we will not invade at Normany ROFL!
6:00 am, June 6th, 1944, alliedcom

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2 FB, then I set up BT w/ curve, GTG
3:56 p.m , October 3 1951, dabums.net

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Having Lunch , first floor cafe TSBD
12:20p.m. , November 22, 1963, notme.net

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Looking fwd to lunch at home, today
22:17:43 UTC, July 20, 1969 , SouthWestBell

Got them all? Add your own in the comments. The ten best will get a shout out in my next article


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Filed under blog storming, humor, mobile, social networking, Twitter